Refund & Delivery Policy

After we verify your bKash or Nagad payment, most orders are delivered within a few hours during support hours. Plans that need manual setup may take up to 24 hours. You can follow the status any time on the order tracking page using your tracking code.

If the delivered subscription stops working within the warranty period stated on the product page, we will repair or replace it free of charge. Contact us on WhatsApp with your tracking code and a short description of the problem.

A full refund is issued when:

• we cannot deliver your order at all;
• the plan is out of stock after you have paid; or
• we cannot provide a working replacement within a reasonable time.

Refunds are sent back to the bKash or Nagad number you paid from, normally within 3 working days of approval.

• The subscription has been delivered and is working as described.
• You changed the account password, email or recovery details.
• You shared the login with other people or broke the provider's terms.
• You simply changed your mind after a working product was delivered.

Message our support WhatsApp number with your tracking code. We respond to every complaint and aim to resolve it within 24 hours.